It’s the little things …
We have a cellphone lot
So much shows how Fort Wayne International Airport has come up in the world, but here’s another thing that will be tremendously meaningful to those of us who pick up people who’ve just arrived in town. We have a cellphone lot!
Cell phone lots are the quickest, simplest way to pick someone up. You get to the airport, wait — for free — for a few minutes in the cellphone lot until you get the text or call from your arrivee, and then you drive to the door outside the baggage claim area and pick up whoever is waiting for you.
It’s a great process and a great customer service for our airport to add to its arsenal of people-pleasing little touches.